Republic of the Philippines

Department of Information and Communications Technology

"DICT of the people and for the people."
Philippine Standard Time:
ARTA Citizen Charter Compliance

Digital Client Satisfaction
Measurement System

Your feedback shapes better public service delivery for every Filipino. Help us improve by sharing your experience with DICT.

22 Total Responses
4.4/5.0 Avg. Satisfaction Score
77% Citizen Satisfaction Rate
0 Responses This Month
Overall CSAT Score
0.0 / 5.0
Very Satisfied
Based on 22 citizen reviews
22
Total Responses
0
This Month
77%
Satisfaction Rate

Score by Dimension

Responsiveness
4.5
Reliability
4.5
Access
4.3
Communication
4.7
Costs
4.5
Integrity
4.2
Assurance
4.5
Outcome
4.4

About DICT

The primary ICT policy and planning body of the Philippine government.

Our Mandate

The Department of Information and Communications Technology (DICT) is the primary policy, planning, coordinating, implementing, and administrative entity of the Executive Branch of the government that will plan, develop, and promote the national ICT development agenda (Republic Act No. 10844).

D
DIGNITY
I
INTEGRITY
C
COMPETENCY & COMPASSION
T
TRANSPARENCY

Vision

"An innovative, safe and happy nation that thrives through and is enabled by Information and Communications Technology."

DICT aspires for the Philippines to develop and flourish through innovation and constant development of ICT in the pursuit of a progressive, safe, secured, contented and happy Filipino nation.

Mission

"DICT OF THE PEOPLE AND FOR THE PEOPLE."

  • Provide every Filipino access to vital ICT infostructure and services.
  • Ensure sustainable growth of ICT-enabled industries and job creation.
  • Establish a One Digitized Government, One Nation.
  • Support the administration in fully achieving its goals.
  • Lead the transition towards a world-class digital economy.

Frontline Public Services

Official technical services provided to citizens and government agencies.

Security

PNPKI

Digital certificates that allow users to exchange data securely and sign documents electronically with full legal validity under Philippine law.

Infrastructure

GovCloud

A centralized cloud-hosting service for government agencies to ensure data sovereignty, security compliance, and reduced operational costs.

Protection

Cyber Response

Emergency technical assistance for government agencies facing data breaches or active cyber attacks, provided by NCERT specialists.

Connectivity

Free Wi-Fi for All

Establishing public internet access points across the archipelago to bridge the digital divide and ensure connectivity for every Filipino.

E-Governance

eGovPH Super App

A unified platform integrating all government services — from national IDs to business permits — into a single, easy-to-use application.

Training

ILCDB / Tech4ED

ICT Literacy and Competency Development Bureau conducts specialized trainings to upskill the Filipino workforce in the digital economy.

Programs & Projects

National initiatives driving the country's digital transformation and inclusive growth.

Disaster Resiliency

GECS

The Government Emergency Communications System provides mobile connectivity units for rapid deployment during disasters and national emergencies.

Connectivity

GovNet

The Government Network interconnects agencies to enable faster data sharing and more efficient public service delivery across the country.

E-Governance

eLGU

A flagship project under the eGovPH stack that automates local government processes like business permits and real property taxes.

Capacity Building

ILCDB

The ICT Literacy and Competency Development Bureau conducts specialized trainings to upskill the Filipino workforce.

E-Governance

eGovPH Super App

A unified platform integrating government services — IDs, permits, benefits — into a single, easy-to-use mobile application.

Digital Literacy

DTC / Tech4ED

Digital Transformation Centers serve as hubs providing ICT access and digital skills training to underserved communities.

Innovation

SPARK

The Startup Production and Development Program fuels the local tech ecosystem by supporting digital startups and entrepreneurship.

Industry Growth

IIDB

The ICT Industry Development Bureau promotes growth of the IT-BPM sector and development of Digital Cities across the Philippines.

Cybersecurity

NCERT

The National Computer Emergency Response Team ensures protection of critical infostructure against evolving cyber threats.

Security

PNPKI

The Philippine National Public Key Infrastructure provides digital certificates for secure and legally binding electronic transactions.

Policy

NIPPSB

Formulates the strategic roadmap and technical standards for the national ICT agenda to ensure uniform digital adoption.

Connectivity

Free Wi-Fi

Establishing internet access points in public spaces across the archipelago to bridge the digital divide for every Filipino.

Connect With Us

Main headquarters and regional office contact information.

Central Office — Headquarters

DICT Building, C.P. Garcia Avenue, Diliman, Quezon City 1101

info@dict.gov.ph    (02) 8920-0101

Regional Offices

Region I, II, CAR

Luzon Cluster 1

DICT Bldg., Diversion Road, Brgy. Pengue-Ruyu, Tuguegarao City, Cagayan
Region III

Luzon Cluster 2

DICT Bldg., Capitol Compound, City of San Fernando, Pampanga
Region IV-A, IV-B

Luzon Cluster 3

2/F Hernandez Bldg., Brgy. Marawoy, Lipa City, Batangas
Region V

Luzon Cluster 4

DICT Bldg., Legazpi City, Albay
Region VI, VII, VIII

Visayas Cluster 1

DICT Bldg., Iloilo City, Iloilo
Region VII, VIII

Visayas Cluster 2

DICT Bldg., Wireless, Mandaue City, Cebu
Region IX, X, BASULTA

Mindanao Cluster 1

DICT Bldg., Zamboanga City, Zamboanga del Sur
Region X, XII, XIII

Mindanao Cluster 2

DICT Bldg., Cagayan de Oro City, Misamis Oriental
Region XI, XII

Mindanao Cluster 3

DICT Bldg., F. Torres St., Davao City